Skip to Content
  • Home
  • About the Bar
  • Mission
  • Forms
  • Sitemap
    • Member Directory
      Last Name:
      First Name:
      Bar Number:
      City:


    • Login
OSB Logo

NLMP: Resources

  • NLMP Home
  • Curriculum: Requirements
  • Curriculum: Guidance
  • Practical Skills Activities
  • NLMP At-a-Glance
  • Resources
  • FAQ
  • Manual
  • NLMP/MCLE Rules



Questions? Email us at mentoring@osbar.org


  • NLMP: Operating Procedures and Policies
  • Oregon State Bar Statement of Professionalism
  • Select ORPCs for New Lawyer and Mentors
  • Ethics Opinion No. 2011-184: Ethical Considerations in Mentoring
  • Mentoring New Lawyers: Top 10 Ethics Questions
  • Enrollment Survey for New Lawyers
  • Enrollment Survey for Mentors
  • NLMP Curriculum Checklist
  • Completion Certificate
  • New Lawyer MCLE Requirements
  • Tips on Creating Effective Mentoring Relationships
  • Mentoring CLE-June 2015 (video replay) - Password: NLMP
  • Mentoring CLE Program-May 2014 (video replay)
  • Mentoring CLE notebook
  • American Bar Association Young Lawyers Division – Mentorship Project
  • American Bar Association Center for Professional Responsibility
  • National Legal Mentoring Consortium
  • Oregon Bench and Bar Commission on Professionalism




NLMP: Operating Procedures and Policies

Introduction:
The first years of a lawyer's practice are a critical time in the development of professional habits, practices and character. This period can also be a challenging, and sometimes stressful, period as lawyers adjust to the pressures of practice management, client relations and the adversarial process. To facilitate this transition into the practice of law, the Oregon Supreme Court, in conjunction with the bar, has created the New Lawyer Mentoring Program. The goal of the NLMP is to introduce new lawyers to the high standards of integrity, professional conduct, professional competence and service to the public that are an Oregon tradition.

Shortly after admission, each new lawyer (unless deferred or exempt), will be paired with an experienced lawyer who has practiced for at least seven years and who has been selected by the Court for his or her commitment to ethics, professionalism and professional skills. Together, the new lawyer and the mentor will develop a curriculum of activities to introduce the new lawyer to the legal community and to the practical application of ethics, civility and professionalism. The new lawyer will also receive practical guidance about client relations and law office management, as well as explore practical skills in a substantive area of the law. The mentor will be a coach and a guide as the new lawyer adjusts to the challenges of law practice. Finally, working with the new lawyer will allow the mentor to see the profession through new, enthusiastic eyes and help the mentor understand generational differences.

The NLMP is premised on one-to-one interaction as a supplement to traditional classroom-style continuing education programs that new lawyers attend. Although it consists of a series of mandatory activities and experiences, the NLMP is flexible enough to complement and coordinate with existing law firm training programs as well as the special training needs of government, corporate, and public interest practices.

The success of the NLMP depends on the commitment of both the mentors and the new lawyers, and the Court and the bar appreciate the devotion of time, energy and skill that will be required on both sides. We are confident that mentors and new lawyers alike will benefit from the program.

This manual contains information about enrolling in the NLMP, developing the individual mentoring program, and certifying completion. It also has some tips for successful mentoring relationships, a copy of the Supreme Court's New Lawyer Mentoring Rule, and selected Oregon Rules of Professional Conduct.

Questions not addressed in the manual can be directed to the NLMP Administrator, Cathy Petrecca at 503-431-6355 or NLMP Specialist, Karla Houtary at 503-431-6367 or by sending an email to mentoring@osbar.org.



Operating Procedures and Policies


  • 1. Enrollment, Exemptions and Deferrals
    1. Enrollment in the NLMP is based on each new lawyer's admission date, with the bulk of new participants enrolling within 28 days of the May and October swearing-in ceremonies. New lawyers sworn-in at times other than the scheduled ceremonies are also subject to the 28-day enrollment requirement.
    2. Within 28 days of admission, new lawyers must either enroll in the NLMP, certify they are exempt, or request a deferral.
    3. New lawyers are exempt from the NLMP if they have engaged in the active, substantial and continuous practice of law in another United States jurisdiction for two or more years prior to admission in Oregon.
    4. Requests for exemption based on law practice outside of the United States will be subject to review by the NLMP staff and/or committee.
    5. New lawyers who are not practicing law, including judicial clerks, may request to defer participation in the NLMP until they begin practicing, at which time they must immediately enroll in the NLMP.
    6. New lawyers who practice outside the state of Oregon will be deferred from participation in the NLMP if the bar determines that mentoring cannot be arranged conveniently. If a new lawyer who deferred for this reason establishes a principal office in Oregon within the first two years of admission, the new lawyer must enroll in the NLMP immediately.
  • 2. Mentor Match
    1. The bar will match new lawyers with mentors based principally on geography, and whenever possible, practice-area interests. To the extent possible and practicable, consideration will be given to preferences for gender, age, ethnicity and other factors identified by a new lawyer or a mentor.
    2. New lawyers employed in law firms, government offices, corporate law departments, or other group practices may request either an “in-house” or an “outside” mentor. An “in-house” mentor is in the same firm or office as the new lawyer. An “outside” mentor is a lawyer not in the same firm or office as the new lawyer. New lawyers may request a specific mentor; if the mentor requested has not been appointed by the Supreme Court, a conditional match will be made pending the mentor's appointment.
    3. The bar will match new lawyers and mentors as soon as possible following receipt of the new lawyer's enrollment form, after which email notice of the match and respective contact information will be provided to the new lawyer and the mentor.

      The new lawyer is responsible for arranging the initial meeting with the mentor, and the meeting must take place within 28 business days of the announcement of the match.
    4. Occasionally there will be delays in finding an effective match for a new lawyer. If the delay is significant, the NLMP will grant extensions of final deadlines to accommodate the needs of the new lawyer, and to give them at least one full year to work with their NLMP mentor.
    5. If a match does not appear to be effective, or for any reason may not be able to best meet the needs of the new lawyer, the participants are encouraged to inform the NLMP promptly so as not to delay the new lawyer's progress through the program. The NLMP will seek solution to any developing issues, and will appoint a replacement match where desired.
  • 3. Designing the Mentoring Plan
    1. The Mentoring Plan includes core concepts and experiences that will introduce new lawyers to the practical aspects of lawyering. The Mentoring Plan has six component parts:
      1. Introduction to the Legal Community
      2. Professionalism, Rules of Professional Conduct, and Cultural Competence
      3. Introduction to Law Office Management
      4. Working With Clients
      5. Career Development through public service, bar programs and work/life balance
      6. Practice Area Basic Skills

      Parts 1-5 are comprised of specific topics that the new lawyer must discuss with the mentor and specific activities that the new lawyer must complete and review with the mentor. In Part 6, the Practice Area component, the new lawyer selects, completes, and then discusses with the mentor, a minimum of 10 basic skill activities in one or more substantive practice areas that best match the new lawyer's interests. These 10 activities are entirely at the discretion of the mentor and new lawyer.

    2. During the initial meeting, the new lawyer and the mentor should review the required elements of the mentoring plan and identify the practice areas the new lawyer will focus on during the mentorship.
    3. The mentoring plan may include as many practice area activities as the new lawyer and mentor agree are practical, but must include at least 10 activities from one or more practice areas.

      *The activities listed in the substantive areas are not exclusive; the new lawyer and mentor may supplement the listed activities or substitute others that they identify as basic competency skills. Similarly, if the new lawyer is interested in a substantive area for which no activities are suggested, the new lawyer and the mentor may develop a customized elective plan of activities designed to build basic skills in that area.

    4. The mentor alone is not expected to personally address all of the Mentoring Plan elements, but rather to be a conduit to the larger bar community for the new lawyer. If the mentor does not have experience in an area of interest to the new lawyer, the mentor should help the new lawyer find another experienced lawyer who practices in the subject area to assist in mentoring the new lawyer. If the mentor knows a member of the community particularly well-suited in one area, they can arrange for the new lawyer to work with that individual on an item.
    5. In the event that a mentor arranges for significant curriculum elements to be addressed by another member of the OSB community, the mentors may split the allowed mentoring continuing education credits, although to get credits the consulted lawyer may need to apply to and be approved for the NLMP program. How credits are split must be agreed upon by the mentors, and with the approval of the NLMP.
    6. A new lawyer employed by a law firm, corporate legal department, or governmental unit may complete an alternate mentoring plan based on the employer's established training program, provided the program covers the areas required by the NLMP.
    7. A new lawyer who has completed some of the mentoring plan activities as a law clerk or otherwise prior to admission may also develop a customized plan with the mentor that builds on existing skills in the component areas.
  • 4. Completing the Mentoring Plan
    1. The mentoring plan is designed to be completed in approximately one year. It is expected that new lawyers and their mentors will meet at least once each month for twelve months, and that each meeting will last approximately 90 minutes to allow sufficient time to review and discuss the various experiences and activities that make up the mentoring plan and to monitor the new lawyer's progress.
    2. New lawyers who are mentored within their law firm, corporate legal department, or governmental unit may complete some of their required activities in small group settings rather than by individual discussion with their in-house mentors. Similarly, if programs are offered through sections, local or specialty bars, curriculum areas may be addressed in group settings through outside organizations.
    3. When all mentoring plan activities have been completed, the new lawyer and the mentor shall sign a Certificate of Completion. The new lawyer is responsible for filing the Certificate with the bar, accompanied by a fee of $100. When the Certificate has been filed, the new lawyer will be awarded six (6) hours of Minimum Continuing Legal Education credit that can be applied to the new lawyer's next reporting period (not the first reporting period on admission). See MCLE Regulation 6.100. The mentor will be awarded eight (8) MCLE credits.
    4. The NLMP functions with two deadlines each year: May 31 and December 31. A completion deadline for each new lawyer/mentor pair will be assigned approximately 12-18 months from the match date. (For example, a pair that is matched on February 1 will have until May 31 of the following year to submit their completion paperwork.) New lawyers must submit a completion packet consisting of the following items by their assigned completion deadline:

      • the NLMP Certificate of Completion form signed by the new lawyer;

      • a $100 completion fee by check (payable to Oregon State Bar) or VISA/Mastercard.
    5. A new lawyer who is unable to complete the plan within the allowed time may be granted additional time for good cause shown. Examples of good cause include health issues, a geographic move, a change in employment, or other circumstances that prevent the new lawyer from working on the mentoring plan. The new lawyer must submit a request for additional time in writing or by email, on or before the completion deadline.
  • 5. Noncompliance, Suspension and Reinstatement
    1. A new lawyer who fails to complete the mentoring plan on time (and who has not been granted an extension) will be given written notice and shall have 60 days from the date of the notice to cure the noncompliance.
    2. If the noncompliance is not cured (by completing the mentoring plan) within the time allowed, the Executive Director shall recommend to the Supreme Court that the new lawyer be suspended from membership in the bar.
    3. During a period of suspension, the new lawyer may not engage in the practice of law.
    4. A suspended new lawyer may apply for reinstatement as soon as the mentoring plan is completed. In addition to the reinstatement application, the new lawyer must submit the Certificate of Completion, the NLMP fee of $100 and a reinstatement fee of $100.
    5. Upon receipt of a satisfactory application for reinstatement, the Executive Director will forward a recommendation to the Supreme Court that the new lawyer be reinstated to active membership. Reinstatement is effective upon approval by the Supreme Court.
    6. A reinstatement after suspension for not completing the NLMP has no effect upon any other aspect of the new lawyer's status, including any suspension for nonpayment of membership fees, MCLE noncompliance or a disciplinary proceeding.
back to top



New Lawyer Minimum Continuing Legal Education Requirements


In addition to the NLMP, new lawyers must meet the new admittee MCLE requirement of 15 hours of accredited CLE. The 15 hours consist of practical skills courses, ethics (including a child abuse reporting course)

OSB Rules of Licensure Title 8.2(2) -  Additional MCLE Requirements for Recently Reinstated Members and New Attorney Admittees

(2) New Attorney Admittees.

(a) New attorney admittees who are active attorney members shall complete 15 credit hours of accredited CLE activity in the first reporting period after admission as an active attorney member.

(b) The 15 credit hours shall include:

(i) One three-credit hour Bar-approved introductory course in access to justice;

(ii) Two credit hours in ethics;

(iii) One credit hour in subjects relating to mental health, substance use, or cognitive impairment that can affect an attorney's ability to practice law; and

(iv) Nine credit hours in practical skills, as described in RL 9.8(4).

(c) One of the ethics credit hours must be devoted to Oregon ethics and professionalism, and four of the nine credits hours in practical skills must be devoted to Oregon practice and procedure.

(d) An Oregon practice and procedure course must educate attorneys on practices and procedures for representing clients in Oregon and shall include discussions of at least one of the following: the Oregon Revised Statutes (ORS), the Oregon Rules of Civil Procedure (ORCP), the Oregon Administrative Rules (OAR), the Uniform Court Trial Rules (UTCR), or the Oregon Rules of Appellate Procedure (ORAP).

Amended by Order dated December 18, 2024, effective January 1, 2025.

If you have any questions about your MCLE requirements or whether any particular CLE program will fulfill the new admittee requirements, please call the OSB MCLE Department at (503)620-0222 ext. 368 or toll free in Oregon 1-800-452-8260 ext. 368, or email your questions to mcle@osbar.org.


back to top



Tips on Creating Effective Mentoring Relationships


IF YOU ARE A MENTOR…

  • Take the early initiative. Although the initial contact is a responsibility of the new lawyer, we find that many new lawyers are hesitant to be overly burdensome to their mentors. Mentors should take the initiative to reach out, set up good times to call, and communicate their openness and availability early in the relationship.
  • Set both expectations and boundaries early on. At the initial meeting, set a regular date/time for your monthly meetings. Inform your new lawyer about the best time to call with questions or issues, when they are more likely to get your undivided attention.
  • Listen to your new lawyer's concerns and, especially in the beginning, draw out those concerns that the new lawyer may be reluctant to raise.
  • Recognize that new lawyers may differ in what they hope and need to get out of a mentoring relationship. Adjust your own approach to assure you are providing your new lawyer with what he or she is seeking, rather than any fixed perceptions of what your role may entail.
  • Create a safe environment for the new lawyer's growth by being accessible and non-judgmental, keeping confidences, and inviting open and frank conversations.
  • Acknowledge the issues facing new lawyers who are ethnic minorities, or who may face particular challenges because of their religion, sexual orientation, economic status, national origin or age.
  • Use your friends and colleagues. No one bar member can be all things to a new lawyer. Reach out to your fellow bar members to expose your new lawyer to a diversity of experience, approach, style and perspective. One analogy may be to consider yourself in a “primary care practitioner” role, while connecting your new lawyer to the breadth and depth of the bar as broadly as possible.
  • Remember that the only dumb question is the one that isn't asked. Encourage your new lawyer to ask, ask, ask. Be respectful and responsive with your answers.
  • Your responsibility is not to direct or supervise your new lawyer's work, but to be a coach and guide for the development of professional values and skills.
  • Share your experience and talent freely. Be the role model you would want.
  • Be candid about some of the humbling experiences you have had as a lawyer. Your new lawyer will be more likely to openly discuss their difficulties knowing you too have struggled.
  • Take the time to develop a meaningful mentoring relationship. At its best, this relationship is an opportunity for mutual learning and growth.
  • Bear in mind the program's goals. In the rare event that a new lawyer is displaying poor professional habits, consider the best possible mentoring approach to address these issues for the long-term health of both this new lawyer, and the bar. Seek guidance from other experienced mentors. The goal is to develop all new lawyers in the highest ideals of professionalism. Simply withdrawing from the program could be a missed opportunity, and could defeat the larger purpose of public good behind your service.


IF YOU ARE A NEW LAWYER…

  • Start by setting a regular schedule. It is highly recommended that the initial meeting includes establishment of a set schedule for monthly meetings if possible. Flexibility will be required at times, but having the regular meeting time will help the mentoring relationship develop more quickly, and the curriculum progress more reliably.
  • Be respectful of your mentor's time. Be prompt and give plenty of notice if you need to reschedule a meeting. Make good use of your meeting time; come prepared with a list of things you want to discuss.
  • Your mentor's “war stories” can be valuable learning tools, especially if you can relate them to a situation of your own.
  • Ask questions! Don't let your ego get in the way of accepting feedback and constructive criticism from your mentor.
  • Do not cover up a challenge. New lawyers will make mistakes. It is inevitable. First acknowledging a problem and then correcting it will avoid any snowball effect or worse – impact on clients or colleagues. Your mentor could be an invaluable ally in helping through these challenges. Use your mentor as a resource, particularly in the more challenging circumstances.
  • Build multiple mentor relationships; your NLMP mentor will not be able to advise you in every aspect of your professional or personal life. Develop effective networks with peers, other lawyers in and outside your workplace, judges, family and friends.
  • Your reputation in the community will be based on your interactions with your mentor, your clients, your work colleagues, opposing counsel, court staff and judges. Nurture it and guard it jealously.
  • Address any problems in the mentoring relationship promptly. The court and the bar want this to be as useful and valuable an experience as possible. If for any reason, the program or the mentoring relationship is not meeting your needs, contact the NLMP staff to begin working toward a resolution. This program is intended as a service, not a burden. Changes will be made promptly to address your needs.

back to top


  • For The Public

      Public Legal Information

    • Public Information Home
    • Legal Information Topics
    • Oregon Juror Guide
    • Submit Ethics Complaint

    • Getting Legal Help

    • Finding The Right Lawyer
    • Hiring A Lawyer
    • Lawyers Fees

    • Client Services

    • Client Assistance Office
    • Client Security Fund
    • Fee Dispute Resolution
    • Public Records Request
    • Locating Attorney Files

    • Unlawful Practice of Law

    • UPL Information
    • UPL FAQ

    • Volunteer Opportunities

    • Public Member Application
  • For Members

    OSB Login

    • Log In To OSB Site
    • Member Account Setup
    • Non-Member Account Setup
    • Reset Password

    OSB Resources

    • Attorney's Marketplace
    • Career Center
    • Events
    • Forms Library
    • Online Resources
    • OSB Group Listings
    • Performance Standards
    • Rules Regulations and Policies
    • Surveys and Research Reports
    • Unclaimed Client Funds
    • Voting Regions and By-City
      County Information

    Fastcase™

    • Log in to Fastcase
    • Overview
    • Scheduled Webinars
    • Inactive Member Subscriptions

    Legal Ethics

    • Legal Ethics Home
    • Find an Ethics Opinion
    • Bulletin Bar Counsel Archive

    Company Administrator

    • Company Administrator Home
    • Company Administrator FAQ
    • Authorization Form

    State Lawyers
    Assistance Committee

    • SLAC Info

    Volunteering

    • Volunteer Opportunities

    Court Information

    • Judicial Vacancies
    • Court Info | Calendars | Jury Info
    • Oregon Attorneys
      in Federal Court
    • Tribal Courts of Oregon

    OSB Publications

    • Bar Bulletin Magazine
    • – Bulletin Archive
    • – Legal Writer Archive
    • Capitol Insider
    • Disciplinary Board Reporter

    PLF Programs

    • (OAAP) Oregon Attorney
      Assistance Program
    • Practice Management Attorneys
    • Malpractice Coverage
  • CLE/Legal Publications

    CLE Seminars

    • CLE Seminars Home
    • Online Seminar Registration
    • General Info/FAQ

    My Account

    • My Content
    • My Events
    • Order History

    Legal Publications

    • Legal Publications Home
    • Log in to BarBooks®
    • BarBooks® FAQ
    • Online Bookstore
    • Legal Pubs Blog
  • Bar Programs

    Diversity & Inclusion

    • Diversity & Inclusion Home
    • Diversity Story Wall
    • D&I Programs
    • ACDI Roster
    • D&I Staff Contacts
    • D&I Links

    Legislative/Public Affairs

    • Legislative Home
    • Committee Contacts
    • Legislative Sessions
    • Staff Contacts
    • Useful Links

    Legal Services Program

    • LSP Home

    Oregon Law Foundation

    • OLF Home
    • Partners in Justice

    Fee Dispute Resolution

    • Fee Dispute Resolution Home

    Pro Bono

    • Pro Bono Home
    • Pro Bono Reporting
    • Volunteer Opportunities

    Lawyer Referral and Information Services

    • RIS Login
    • Summary of Referral and Information Services Programs
    • Lawyer Referral Service Info and Registration Forms
    • Modest Means Program Registration Forms
    • Military Assistance Panel Training Info and Registration Form
    • Problem Solvers Registration Form
    • Lawyer To Lawyer Registration Form

    (LRAP) Loan Repayment Assistance Program

    • LRAP Home
    • LRAP FAQ
    • LRAP Policies
  • Member Groups

    Sections

    • Section Info/Websites
    • Joining Sections
    • CLE Registration Services
    • Standard Section Bylaws (PDF)
    • Leadership Resources
    • Treasurers Tools

    Committees

    • Home
    • Leadership Resources
    • Professionalism Commission
    • Volunteer Opportunities

    House of Delegates

    • HOD Home
    • HOD Resources
    • Meetings
    • Rules (PDF)
    • Roster (PDF)
    • Staff Contacts

    Board of Governors

    • BOG Home
    • Meetings & Agendas
    • Members
    • Liaisons
    • Committees
    • Resources
    • Task Forces

    Oregon New Lawyers Division

    • ONLD Home
    • Law Students
    • Student Loan Repayment
    • Committees
    • Upcoming Events

    Task Forces and Special Committees

    • Task Forces Home

    Volunteer Bars

    • List/Contacts
    • Leadership Resources

    Volunteering

    • Volunteer Opportunities
  • Licensing/Compliance

    Admissions

    • Admissions Home
    • Alternative Admittance
    • Applicants for Admission
    • Admissions Forms
    • Past Bar Exam Results

    Supervised Practice Portfolio Examination

    • SPPE Home

    Licensed Paralegal Program

    • LP Home

    Lawyer Discipline

    • Discipline Home
    • Disciplinary Board Reporter
    • Disciplinary Boards
    • Client Assistance Office
    • (SPRB) State Professional Responsibility Board

    Membership Records

    • Address Changes
    • Good Standing Certificate
    • Request Discipline File Review

    MCLE

    • MCLE Home
    • Program Database
    • Forms
    • Rules (PDF)

    IOLTA Reporting

    • IOLTA Home
    • IOLTA FAQ

    Licensing Fees

    • Licensing Fee FAQ
    • Licensing Fee Payment

    Status Changes

    • Status Changes FAQ
    • Inactive Status Form
    • Retired Status Form
    • Active Pro Bono Status Form
    • Reinstatement Forms
    • Resignation Form A
    • Pending Reinstatements

    Unlawful Practice of Law

    • UPL Information
    • UPL FAQ

    Pro Hac Vice/Arbitration

    • Pro Hac Vice
    • Arbitration

    New Lawyer Mentoring Program

    • New Lawyer Mentoring Program Home

    Professional Liability Fund

    • Professional Liability
      Fund Website
For The Public

Public Information Home
Legal Information Topics
Oregon Juror Guide
Finding The Right Lawyer
Hiring A Lawyer
Lawyers Fees
Client Assistance Office
Public Records Request
Unlawful Practice of Law
Fee Dispute Resolution
Client Security Fund
Volunteer Opportunities
for the Public

For Members

BarBooks®
Bulletin Archive
Career Center
Fastcase™
Judicial Vacancies
Legal Ethics Opinions
OSB Group Listings
OSB Login
OSB Rules & Regs
SLAC Info
Surveys and Reports
Volunteer Opportunities

CLE/Legal Pubs

CLE Seminars Home
Legal Publications Home

Bar Programs

Diversity & Inclusion
Fee Arbitration/Mediation
Legal Services Program
Legislative/Public Affairs
Loan Repayment
Assistance Program

Oregon Law Foundation
Pro Bono

Member Groups

Board of Governors
Committees
House of Delegates
Volunteer Bars
Oregon New
Lawyers Division

OSB Sections
Professionalism
Commission

Volunteer Opportunities

About The Bar

About the Bar
ADA Notice
Contact Info
Copyright Notice
Directions to the Bar
Meeting Room Rentals
Mission Statement
OSB Job Opportunities
Privacy Policy
Staff Directory
Terms of Use

Licensing/Compliance

Admissions
Client Assistance Office
Client Security Fund
IOLTA Reporting
Lawyer Discipline
MCLE
Member Fee FAQ
New Lawyer
Mentoring Program

Professional Liability Fund
Status Changes

Oregon State Bar Center

Phone: (503) 620-0222
Toll-free in Oregon: (800) 452-8260
Facsimile: (503) 684-1366

Building Location:
16037 SW Upper Boones Ferry Road
Tigard, OR 97224

Mailing Address:
PO Box 231935
Tigard, OR 97281

Oregon State Bar location Map

Copyright ©1997 Oregon State Bar  ®All rights reserved | ADA Notice | Mission Statement | Privacy Policy | Terms of Use